Coronavirus (Covid-19) and Jimmy Egypt & Sons
UPDATE 14th January 2021
Our Physical Shop
Following the announcement by the Scottish Government on 14th January 2021, our physical bricks and mortar shop at 615 Great Western Road, Glasgow will be closed as part of a nationwide lockdown due to the Coronavirus epidemic. We will hopefully re-open in line with current guidance on 1st February 2021.
Our Online Store
Our online store is open and continuing to fulfil orders. You can continue to order and shop via our website and via our Reverb store. Any purchased items will be delivered as normal….just fill your shopping basket and pay in the usual manner.
Due to lockdown restrictions Click & Collect is unfortunately NOT available at this time.
As main dealers of all the brands we carry, the standard warranty is available on all goods purchased online and we will continue to offer a service to all our customers beyond this if required. All our stock is available to order from our online shop. At the moment deliveries are operating more or less normally. All instruments shipped out at this time will benefit from our bespoke setup service as at every other time…so if you fancy one of the instruments we have but would like it set up in a particular way with a specific string gauge or whatever then please let us know at point of order or by follow up call or email and we can accommodate your requirements. We have tried to keep postage rates to a reasonable level at this time.
As mentioned above our shop will be closed until 1st February 2021. We will NOT be undertaking any new repair work in the interim. If your instrument is currently booked in to the shop and is undergoing repair, we will attempt to complete the work and arrange return of the instrument to you through delivery or click and collect. We will phone you when the instrument is ready. We are operating an appointment system for ALL repair work due to the ongoing situation with Covid-19 and pressure of work. Please DO NOT bring in repair work without making a prior arrangement. To avoid disappointment please use our online booking form to reserve an appointment for an instrument repair. You are now able to select a time and date slot to visit our shop. Arrive at the shop at your confirmed appointment time and we will be able to help you with your repair. We will inspect your instrument, discuss the service you require, go over things with you and assess what is required. We will give you an estimate for the work and quotation for any parts if required and book your instrument into our system. We will also agree a time frame for the work. After clicking the “Submit” button you will receive an email confirmation of your appointment. Appointment booking slots are available at selected times throughout the day, 3 days a week. Mondays, Thursdays and Saturdays. It is NOT required that you book a return appointment to uplift a repair. Repair Appointment booking is available by selecting the button below.
Make a Repair Appointment
When visiting our shop you can expect the same friendly, efficient service you have come to expect and you will still be able to enjoy browsing and shopping in the relaxed and safe environment you have always enjoyed at Jimmy Egypt & Sons.
So we’re back, we’re safer than ever, and we can’t wait to see you again soon. We really appreciate your support and understanding at this time, and we will continue to respond as the situation develops and share any further changes with you. We’re optimistic about what the future holds. For more information, please see our FAQs and if we’ve missed anything, please CONTACT US.
We look forward to seeing you soon.
Jimmy, Evan & Evie