ALL SHOP VISITS – NOW BY APPOINTMENT
Dear Valued Customers
We are happy to announce that our shop is now once again open for business. We look forward to seeing you in the store again and we know that many of you are looking forward to visiting Jimmy Egypt and Sons after a very long, enforced break.
We also understand that some people might feel uncertain about the situation and being aware of that we have introduced new measures within the shop to maximise safety and in consideration of social distancing. For the time being a maximum of 3 customers will be allowed in the shop at any one time.
We are optimising our cleaning routines and will rigorously disinfect instruments and surfaces in the shop, throughout the day and before and after demonstrating instruments. In addition a hand sanitising station is available for the use of all customers.
For those of you who feel more comfortable staying in your own space, we’ve introduced contact-free ways to shop, We have initiated a “click and collect” service at our website checkout and we’ll be happy to deliver purchases to your car if you inform us of this preference.
Another change is the introduction of an online booking system for shop visits. Separate appointment booking systems are now in place for customers visiting the shop to trial or buy instruments and also for customers visiting the shop needing repairs carried out on their instrument.
New Appointment Booking System
You are able to book an appointment to visit the shop to trial and compare instruments, amplifiers, effects pedals or whatever for yourself and at your leisure or for us to demonstrate same. You will also be able to browse the store and to discuss or to purchase an instrument. We will be happy to give you advice or provide you with information in the usual manner. Please select a time and date slot to visit our shop. Arrive at the shop at your confirmed appointment time and we will be able to help you compare instruments or help you in your purchase. Appointment booking slots are available at half hourly intervals throughout the day, 5 days a week. It is NOT necessary to book an appointment if your intention is to purchase strings or accessories which amounts to a short visit. SHOP Appointment booking is available HERE
You are now able to select a time and date slot to visit our shop. Arrive at the shop at your confirmed appointment time and we will be able to help you with your repair. We will inspect your instrument, discuss the service you require, go over things with you and assess what is required. We will give you an estimate for the work and quotation for any parts if required and book your instrument into our system. We will also agree a time frame for the work. After clicking the “Submit” button you will receive an email confirmation of your appointment. Appointment booking slots are available at hourly intervals throughout the day, 3 days a week. It is NOT required that you book a return appointment to uplift a repair. We will call you to arrange collection. REPAIR Appointment booking is available HERE
When visiting our shop you can expect the same friendly, efficient service you have come to expect and you will still be able to enjoy browsing and shopping in the relaxed and safe environment you have always enjoyed at Jimmy Egypt & Sons.
So we’re back, we’re safer than ever, and we can’t wait to see you again soon.
We really appreciate your support and understanding at this time, and we will continue to respond as the situation develops and share any further changes with you. We’re optimistic about what the future holds. For more information, please see our FAQs and if we’ve missed anything, please CONTACT US.
We look forward to seeing you soon.
Jimmy and the Team